Terms of Service

1. The service

Cubaroo is a cloud-based application that helps licensed childcare centers manage operations such as attendance, billing, parent communication, documents, and related administrative tasks. Features may change over time as the product is updated or improved.

2. Accounts and access

Access is provided through accounts assigned by a center administrator. You must provide accurate registration information, keep credentials confidential, and sign out on shared devices. You are responsible for activity under your account.

We may suspend or terminate access if we reasonably believe an account is compromised, misused, or used in violation of these terms or applicable law.

3. Center responsibilities

Each childcare center using the service is responsible for:

• Obtaining appropriate consent and authority to collect and manage child, parent, and staff information in the platform.
• Configuring roles, permissions, and pickup authorization correctly.
• Reviewing billing, attendance, and communications before they are sent to families.
• Complying with licensing, privacy, employment, and record-keeping requirements that apply to its program.

4. Acceptable use

You agree not to:

• Access data belonging to another center or user without authorization.
• Upload unlawful, harmful, or infringing content.
• Attempt to probe, scan, or disrupt the service or its security controls.
• Use the service in a way that interferes with other users or exceeds reasonable operational limits.

5. Customer content

Centers and authorized users retain ownership of the information they enter into the platform. You grant us a limited license to host, process, back up, and display that information solely to provide and support the service.

6. Availability and support

We aim to keep Cubaroo available and reliable, but the service is provided on an "as is" and "as available" basis. Planned maintenance, outages, or third-party failures may occasionally affect access. Support is provided through the channels made available to your organization.

7. Fees

If your center has a paid subscription or usage agreement, billing terms are defined in the order form, invoice, or separate agreement with Ravel Technologies Ltd.. Tuition and invoices created inside the application for families are managed by the center, not by us.

8. Disclaimer of warranties

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. The service does not replace professional legal, medical, or licensing advice.

9. Limitation of liability

To the fullest extent permitted by law, Ravel Technologies Ltd. will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill arising from use of the service. Our total liability for any claim relating to the service will not exceed the amount paid by the center to us for the service in the twelve months before the event giving rise to the claim, or one hundred Canadian dollars if no fees were paid.

10. Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law rules. Disputes will be brought in the courts located in British Columbia, unless otherwise required by applicable law.

11. Changes

We may revise these terms by posting an updated version on this page. Material changes will be indicated by updating the date above. Continued use after changes take effect constitutes acceptance.

12. Contact

Questions about these terms may be sent to info@rvt3d.com.